Refund Policy
Learn how refunds are handled at YoBook247 for deposits, account issues, and other financial transactions.
1. General Overview
YoBook247 operates as a digital entertainment and online betting platform. All transactions made through our platform are considered final unless stated otherwise in specific cases below.
2. Eligibility for Refunds
Refunds are only applicable under certain conditions, such as:
- Duplicate payments made by mistake
- Technical errors during deposit transactions
- Unauthorized charges proven with valid documentation
Requests for refunds due to losses in games or bets are strictly not entertained.
3. Refund Request Process
To initiate a refund request, users must contact our support team within 7 days of the transaction date. Please provide:
- Registered username
- Transaction ID
- Payment proof (if available)
- Reason for the refund request
4. Processing Time
Once a valid refund request is received, the team will verify and process it within 5–10 business days. The amount will be credited back to the original payment method.
5. Non-Refundable Transactions
- Bets already placed and settled
- Promotional or bonus credits
- Withdrawals successfully processed to user accounts
6. Contact Us
For refund assistance or related issues, contact:
Email: support@yobook247.online
Website: https://yobook247.online